Services for Residential Landlords
An insight into how we manage your property
A hands-on, responsive property management service designed to give landlords complete peace of mind.
Whether you have a single property, a portfolio, or a home you only use part of the year, we provide a tailored, straightforward approach to managing your property from start to finish.
Initial Consultation
Every property — and every landlord — is different.
We begin with a detailed consultation and valuation, taking the time to understand your property, your priorities, and how involved you would like to be.
Whether you are looking for a fully hands-off service or something more flexible, we tailor our approach from the outset.
Preparing & Positioning Your Property
Presentation and positioning are key to achieving the best results.
We will advise on how to present your property to attract the right tenants, whether furnished or unfurnished, and recommend any improvements where appropriate.
We can also assist with arranging works, from light refurbishment through to larger projects, using trusted local contractors to ensure your property is presented at its best.
Marketing & Tenant Search
We market your property across all major portals and to our network of applicants actively looking in the area.
Our focus is not just to let your property — but to let it well, to the right tenant, at the right level.
We manage all enquiries and viewings, ensuring your property is presented professionally at all times.
Tenant Selection & Referencing
Securing the right tenant is essential.
We carry out thorough referencing, affordability checks and background screening to minimise risk and ensure a reliable tenancy.
We can also assist with arranging rent guarantee and legal expenses cover, providing additional protection and peace of mind.
Move-In & Tenancy Setup
Once a tenant is agreed, we handle the full process through to move-in.
This includes tenancy agreements, deposit registration, compliance, and coordination of inventory and check-in — ensuring everything is in place from day one.
Ongoing Management
For landlords looking for a fully managed service, we take care of everything day-to-day.
This includes:
- Rent collection & monthly statements
- Tenant communication & management
- Maintenance coordination
- Compliance management
- Liaison with building management & concierge
- Regular property oversight
Our approach is proactive, responsive and designed to give you complete peace of mind.
Concierge & Overseas Management
For landlords based overseas or those only in London part-time, we offer a tailored, concierge-style service.
This ensures your property is maintained to a high standard and seamlessly prepared for your arrival whenever you are in London.
We can also provide ongoing oversight for vacant properties, ensuring they are regularly checked, maintained and fully managed in your absence.
What you can expect
- A clear, transparent service with no hidden charges
- A dedicated, local point of contact
- Prompt rent collection and reporting
- Thorough tenant referencing and checks
- Professional marketing and presentation
- A responsive and well-managed maintenance process
- Up-to-date knowledge of rental legislation
- A service tailored to your property and requirements
We always act in your best interests — including ensuring transparency with contractors and costs.
A more personal approach
As an independent, locally based consultancy, we offer a more personal, hands-on service than larger agencies.
Working closely within developments such as West Hampstead Central, and in collaboration with building teams including Astir, we are able to provide a more efficient, responsive and informed approach to managing your property.
Get in touch
If you would like to discuss your property or explore how we can help, please get in touch or arrange a free valuation.